With over 20 years’ experience delivering infrastructure projects, supportIT have a wealth of knowledge about the full range of solution options and how they can meet your project and business requirements. To ensure best-practice, all of our projects are managed within strict project management guidelines (PRINCEII, ILTL) and you can benefit from ongoing solutions support once a project is complete.
Servers, Storage & Virtualisation
Upgrading server and storage infrastructure is driven internally by growth and externally by compliance and the need to have redundancy measures in place to protect your business. Clients can choose exclusively on-premise technology or they can choose to eliminate the need for expensive hardware and store everything in the Cloud. In our experience the best approach is a hybrid solution that combines the two; you get the cost benefits of the Cloud but you also maintain some on-premise control.
Data loss and disaster recovery have become a top priority for every business owner, irrespective of size. However, the key to understanding the best technology solutions to meet your requirements in this area lies in ‘return to operations’ targets and is linked with overall business continuity planning. Organizations with immediate return to operations targets for all services will require a full disaster solution that includes a dedicated site where all staff can locate to in the event of a disaster. Or a less expensive option is a hosted disaster recovery, which give clients access via VPN to a site where a dedicated server is held. supportIT do a detailed risk assessment to understand return to operation targets and put solutions that ensure business continuity in this area.
Network & Communications
Network & communications are at the core of IT infrastructure and need to be internally and externally secure and robust in terms of performance. We work with clients to implement network infrastructure that addresses these requirements while maintaining a user-friendly system.
Office 365 is suite of cloud products that includes Hosted Email, SharePoint, Teams, Skype and Yammer, but also includes the full CRM and Dynamics suite. Migrating your environment to Office365 gives 99.9% uptime, anytime/anywhere access, security and more manageable infrastructure that is less costly to maintain. Because this is a relatively easy implementation, email migration is often the first step in an overall Cloud strategy that will involve moving some or all services to the Cloud. supportIT are Microsoft Solution Partners.
Hosted PBX/VOIP Solutions
Hosted in the cloud and accessed through existing internet infrastructure, VOIP gives users the availability to access their office phones via an application on their mobile phone in the event of a disaster. Through an easy to manage portal, diverts can be put in place and staff can answer the phone from any location as if they are in the workplace. supportIT work with VOIP Solution providers, IP Telecom, to provide VOIP solutions that give clients 99.9% uptime, value in terms of price and ongoing solutions support.
Contact us today to discuss your IT Infrastructure project.