Case study – Santos Dumont
Jan 22, 2019
22nd January 2019 – Learn how Santos Dumont worked with supportIT to put a responsive, proactive support service in place with advanced layers of security to protect their business and data.
Santos Dumont are a busy organisation whose users are based across different locations and time-zones. The main requirements of the support was a dynamic, responsive service and persistent follow-up for those users who were travelling. As far as infrastructure was concerned, IT Security and data storage were the focus areas for the business going forward.