Business Continuity

Services

Business Continuity

Disruption to your business can come in many forms; power outages, human error, building damage due to weather, cyber-attacks or hardware failure. The key to providing clients with the best Business Continuity Plan (BCP) is to firstly understand how the disruption could potentially affect all key areas of the business, then work with internal stakeholders to formalise a BCP data recovery plan that mitigates against all those risks. supportIT provide a suite of technology solutions and planning guidelines that addresses the needs of businesses in this area.

On-Site/Off-Site Disaster Recovery Solutions

Built into the latest server technology and becoming more accessible in terms of price, local and Cloud replication means that in the event of a disaster your entire business infrastructure, including application and file data, can be available in a matter of hours. supportIT work with a number of award-winning disaster recovery providers to give our clients the quickest Return-To-Operations (RTO) solutions, competitive pricing and the best ongoing support and monitoring in this area.

Business Continuity Facility

Unique among IT service providers, supportIT has access to a dedicated disaster recovery site in Dublin 15 where staff can locate to in the event of a disaster. This facility:

• Is secure to ISO27001 standards with CCTV, access control, Netwatch & onsite security
• Is fully equipped with communications infrastructure, utilities, phones and IT hardware, including remote/onsite IT support.
• Is available within 4 hours’ notice and open 24/7
• Can be used in conjunction with your organisations’ own disaster recovery solution
• Has full canteen, meeting room and storage facilities on site
• Has free parking
• Is easy to access from the City Centre

Hosted PBX/VOIP Solutions

Hosted in the cloud and accessed through existing internet infrastructure, VOIP gives users the availability to access their office phones via an application on their mobile phone in the event of a disaster. Through an easy to manage portal, diverts can be put in place and staff can answer the phone from any location as if they are in the workplace. supportIT work with VOIP Solution providers, IP Telecom, to provide VOIP solutions that give clients 99.9% uptime, value in terms of price and ongoing solutions support.

Business Continuity Planning

We have found that many companies have a disaster recovery plan in place but in fact fail to link it to an overall business continuity plan. supportIT can assist with tying the technology processes with the overall requirements of the business to put a simple, executable plan in place that can be followed by every staff member in the event of a disaster.

Contact us today to discuss your Business Continuity requirements.