Consultancy services are the cornerstone of all the services we provide to our clients. With new clients we focus on familiarisation through investigation, onsite-audits and planning. This process ensures our recommendations meet the requirements of every aspect of the business going forward. Existing clients already reap the benefits of our relationship-focused-ethos; an in-depth knowledge of your site and an understanding of your business informs all discussions about infrastructure projects, disaster recovery considerations and system upgrades.
supportIT carry out audits for existing clients and 3rd parties using the ISO27001 Framework and SANS best practice. As part of the audit, we review all internal policies, processes, and infrastructure related to IT security. We also interview key staff who interact with the IT infrastructure and do a high level or detailed audit of user hardware. A complete recommendations report is part of the service, which includes Qualys vulnerability testing.
Business Continuity Consultancy
Many businesses have a disaster recovery plan in place but in fact fail to link it to an overall business continuity plan. supportIT can assist with tying the technology processes with the overall requirements of the business to put a simple, executable plan in place that can be followed by every staff member in the event of a disaster.
Quarterly Business Review’s (QBR’s), which are built into every maintenance contact, are designed to give our client base CIO-as-a-Service consultancy. Our QBR sessions focus on strategic planning and then cost-benefits analysis. The ultimate goal is to give clients enough information to make informed decisions about their IT.
Greenfield sites or businesses that require re-design can benefit from our network consultancy services. Our approach ensures that all the requirements of the business are met while maintaining a user-friendly infrastructure that is easy to manage going forward.